Privacy Policy
Thank you for visiting the Small Business Solutions web site (smallbusinesssolutions.qld.gov.au) and reviewing our Privacy Statement.Small Business Solutions is committed to protecting user privacy. We understand and appreciate that visitors and users of this web site are concerned about their privacy and the confidentiality and security of any information that they may provide.
The Small Business Solutions website makes some use of data that directly or indirectly identifies users. We take great care with practices that affect personal privacy.
Cookies
Internet cookies are small strings of text placed on users' hard drives during the data exchange that happens when a browser points to a web site. Cookies allow a website to store information on a user's machine and later retrieve it. They remember preferences you enter and then tailor a site to suit your needs. Cookies have no way of disclosing your name or any personal information.
Small Business Solutions uses cookies for:
- our web server to manage your sessions.
- The cookies store the session ID. This storage lasts in the browser's memory while the browser is active. The session state information is deleted within 24 hours of you last accessing the site.
- When logging into an update application with user ID and password, the system uses the cookie to determine if you have already supplied this ID and password when accessing secure options.
Site Usage
When you look at Small Business Solutions’ web site, our web server makes a record of your visit and logs the following information, some of which is used for statistical purposes:
- the client IP address (e.g. the proxy or the user's workstation)
- User name (employees logged into the EQ network only)
- the date and time of the access
- the pages accessed and documents downloaded
- the file size of the pages downloaded
- the status of the visit
- the previous site visited
- the type of browser used.
No attempt is, or will be made, to identify users or their browsing activities except in the following circumstances:
- The unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect activity logs.
- For internal administrative use, to ascertain and promote the top 10 sites visited, to produce reports on resources used and to estimate budgetary requirements.
Security
This site does not provide facilities for securely transmitting information across the Internet. It is recognised that there can be risks with transmitting information across the Internet. This site contains links to websites not managed by Small Business Solutions. For those sites, Small Business Solutions is not responsible for the privacy or security practices or the content of such websites.
Surveys
At times you may be asked to complete survey questionnaires that appear on the site. These may include your providing identifiable information. You will be given the reasons for the collection of such information, the purpose for which it will be used and to whom it may be disclosed. By participating in the questionnaire or survey, you are accepting certain additional terms and conditions relating to the use of the information you provide.
Email and Feedback Information
As this is a Queensland Government website, email correspondence sent to this site will be treated as a public record and will be retained as required by the Public Records Act 2002 and other relevant regulations.
Your name and address details will not be added to a mailing list, nor will officers disclose these details to third parties without your consent unless required by law. Email messages may be monitored by our website support staff for system trouble shooting and maintenance purposes.
Although every effort will be made, Small Business Solutions cannot guarantee to reply to emails. Some emails received by the Web Manager may be forwarded to other officers for appropriate action.
